Joint Commission on Accreditation of Healthcare Organizations

The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) conducts tri-annual accreditation surveys of Cabell Huntington Hospital to evaluate our compliance with nationally established standards that affect patient care. The survey results from August of 2005 have determined that full accreditation status has been awarded to Cabell Huntington Hospital.

Cabell Huntington Hospital is your partner for care and is committed to providing the highest quality of care in a safe and caring environment. If you have concerns or questions regarding your care, please let us know. You may contact us through the following methods:

  1. Respond through the website Contact Us feature, sharing with us information so that someone may contact you to further explore your concerns
  2. Contact the Patient Representative at 304-526-2273

If the issues are not resolved to your satisfaction, then you may contact the Joint Commission.

Joint Commission standards deal with the quality of care issues in the organization and safety of the environment in which care is provided. Anyone believing that he/she has pertinent and valid information about such matters with the hospital may contact Joint Commission. When submitting a complaint to Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information allows the Joint Commission to inform you about the actions taken in response to your complaint, and to contact you should additional information be needed.

Contact with the Joint Commission on Accreditation of Healthcare Organizations should be addressed to:

E-mail:

complaint@jcaho.org

Fax:

Office of Quality Monitoring: 304-792-5636 - print a quality incident report form

Mail:

Office of Quality Monitoring
Joint Commission on Accreditation of Health Care Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

The Joint Commission will acknowledge the request. The Joint Commission's response to a complaint begins with a review of past complaints about the organization, if any, and the organization's accreditation survey report. After the Joint Commission completes its review of a complaint, they inform the complainant of the actions taken if contact information has been provided.

  • Last updated: 05/26/2011
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