Financial Counseling and Charity Care

financial counselorsFinancial counselors are here to talk with you about your hospital bills and to ease any concern you may have about them. The financial counselors’ offices are on the ground floor in the Registration area in the lobby, close to the hospital entrance. Financial counselors are available weekdays from 8 a.m. until 3 p.m. No appointment is necessary. To call the financial counselor from outside the hospital, dial 304-526-6099 or 304-526-6344. Patients may simply dial 6099 or 6344 from their rooms.

To be eligible for uncompensated services, your family income must be at or below the following levels:

Family Size UnitFederal Poverty Guidelines80% Discount given on 120% FPG60% Discount given on 140% FPG40% Discount given on 350% FPG
For each additional person, add $4,060
1 $11,670 $14,004 $16,338 $40,845
2 $15,730 $18,876 $22,022 $55,055
3 $19,790 $23,748 $27,706 $69,265
4 $23,850 $28,620 $33,390 $83,475
5 $27,910 $33,492 $39,074 $97,685
6 $31,970 $38,364 $44,758 $111,895
7 $36,030 $43,236 $50,442 $126,105
8 $40,090 $48,108 $56,126 $140,315

Revised: April 1, 2014

If you think you may be eligible for uncompensated services, you may complete the application return it to a Financial Counselor in the Registration Area Monday through Friday from 8 a.m. to 3 p.m.

  • The Financial Counselor will make a written determination of your eligibility for uncompensated care within two working days of your request.
  • So that determination may be made quickly, please be prepared to furnish documents verifying your income.
  • You may be asked to make an application for assistance (Medicare, Medicaid, Insurance etc.) for payment of your hospital charges.

Remember, your health and well-being are our primary concern. You will be registered and treated regardless of your ability to pay.

  • Last updated: 04/01/2014
  • Share |

Watch Video

View more videos